Frequently Asked Questions
Everything you need to know about your favorite corn chips.
What makes MASA Chips different from traditional snacks?
We use traditional nixtamalization processes and organic, non-GMO corn. Unlike mass-produced chips, we fry exclusively in healthy fats like beef tallow or coconut oil instead of inflammatory seed oils.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Are your chips gluten-free and allergen-friendly?
Yes, our chips are naturally gluten-free. We maintain a strict production environment to prevent cross-contamination, though we always recommend checking the specific ingredient list on each flavor profile.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your chips arrive damaged or you are unsatisfied with the quality, please contact our support team within 7 days for a replacement or refund.
Do you offer subscription discounts?
Absolutely! You can choose the 'Subscribe & Save' option on any product page to save 15% on every order. You can skip, pause, or cancel your subscription at any time through your account portal.
How should I store my MASA Chips to keep them fresh?
To maintain maximum crunch, store your chips in a cool, dry place. Once opened, ensure the bag is tightly sealed or transfer the chips to an airtight container to prevent staleness.